Q. What is an essential oil?

Essential oils are extracted from several different parts of the plants - leaves, flowers, seeds, wood, bark, root and resin. In their purest form, essential oils are quite concentrated and therefore, you should always avoid using them on your skin directly in an undiluted form. You may use other lotions or carrier oils to dilute the oils.

Q. What is a carrier/vegetable oil?

Carrier oils are also known as Base oils or Vegetable oils. They are vegetable, nut or seed oils and often accompanied withtherapeutic qualities. Essential oils in their pure state are extremely concentrated to be used directly on the skin and you will therefore need to dilute them with a carrier oil, to "carry" the essential oil over your skin. Carrier oils can however also be used inbody care products and soaps.

Q. Can essential oils be used directly on skin?

Essential oils are extremely concentrated and therefore no one will advise you to use them directly on your skin because it may lead to severe irritation. You must dilute them with carrier oils, cream lotions or other skincare products before using them on skin. Each oil has a different dilution range, which is why there is no specific instruction in general.

Q. Are the oils 100% pure? How do you know?

All essential oils and carrier oils on our website are 100% pure and natural. The extraction methods utilized may differ from one another, but no harsh chemical process is used to deteriorate the purity of the oils.

Q. Do you make use of biodegradable packaging?

The bottles, tubs and pouches that we use are not biodegradable. However as far as PETE plastic bottles and Glass Bottles are concerned, theyare recyclable.

Q. Is hexane present in your oils?

We supply only 100% natural cold pressed oils and do not use any harsh chemical process that may tamper the quality of the oils.

Q. Are any of the oils Hydrogenated?

We supply only 100% natural cold pressed oils and do not use any harsh chemical process that may tamper the quality of the oils.

Q. The carrier oil I received has no odor.

It is true that some of the carrier oils come with a noticeable fragrance;however, it depends on the source of that carrier oil. Most of the oils in our inventory are naturally refined, which is why they rarely have any smell. This is primarily because the fragrant particles are eliminated during the refining process. However, if you order virgin oils or unrefined oils, you can have the odor.

Q. Are the oils GMO free?

We supply only 100% natural cold pressed oils and do not use any harsh chemical process that may tamper the quality of the oils.